You may recall from last week's episode that I requested some instructions about performing my own McDonald's hamburger experiment. Well, their response was quite wiley - in fact I must admit that at first I thought I was given the brush off. But no, coded in this long-winded and threatening tirade about quality lies the secret to the eternal hamburger: the food must be kept dry! Why didn't I think of this before! It's Jerky, Damn it! Clown Jerky.
Hello Maxwell:
Thank you for taking the time to contact McDonald's. We appreciate this opportunity to respond to your concerns.
McDonald's menu items are freshly prepared in our restaurants. It is not possible to provide a detailed explanation regarding these claims without knowing the conditions in which these food items were kept. That said, we strongly caution anyone from jumping to conclusions.
Bacteria and mold only grow under certain conditions. For example, without sufficient moisture, either in the food itself or the environment in which it is held, bacteria and mold and associated decomposition, is unlikely. If food is/or becomes dry enough, it won't grow mold or bacteria. In fact, any food purchased from a restaurant or grocery store or prepared at home that lacks moisture would also dehydrate and see similar results if left in the same environment.
McDonald's hamburger patties in the U.S. are made with 100% USDA-inspected beef. They are cooked and prepared with salt, pepper and nothing else - no preservatives - no fillers. Our hamburger buns are made from North American-grown wheat flour. Our world-famous French fries are made from potatoes and cooked in a canola-oil blend. These are the same foods that consumers buy every day in their local grocery stores - bread, meat and potatoes.
McDonald's food safety and quality standards are among the highest in the industry. McDonald's sources its ingredients from approved suppliers that adhere to strict standards for food safety and quality, including a controlled, well-maintained and clean environment throughout our entire supply chain. Together with stringent procedures for handling and storage, we work hard to minimize any exposure that would contribute to the presence of mold, bacteria or other microorganisms.
Also we are pleased to hear that you enjoy the iced coffee! In answer to your question regarding McDonald's franchises in Hawaii, we are proud to have franchises in all 50 United States.
Again, thank you for taking the time to contact McDonald's and we hope to have the opportunity to serve you again soon.
Lisa
McDonald's Customer Response Center
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